Remote support

As a user of our systems and devices you are welcome to require online remote support for your technical questions. With TeamViewer one of our colleagues will be able to log onto your system and sort out problems online.

Just follow these instructions to download TeamViewer onto your computer:

  • Call us to make an appointment for a TeamViewer session.
  • Press the TeamViewer button below to download the programme.
  • Run TeamViewerQS_neuroConn.exe.
  • The TeamViewer window opens. Forward us the indicated ID by phone or e-mail.
  • Close the TeamViewer Window after the end of the session.

Download TeamViewer Download TeamViewer

Our different THERA PRAX® neurofeedback systems come with an integrated TeamView access. Please refer to the manual for detailed explanation.